By accessing and using the website of Shenzhen Intime Crafts Co., Ltd. ("we", "us", or "our"), you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit any other person from using and enjoying the site. Prohibited conduct includes, but is not limited to, transmitting abusive, defamatory, or unlawful content, attempting to gain unauthorized access to systems, and engaging in activities that could damage or impair the website's functionality.
All products displayed on this website are custom metal crafts manufactured by Shenzhen Intime Crafts Co., Ltd. Product images, descriptions, specifications, and prices shown on the website are for reference only and do not constitute a binding offer. Actual products may vary depending on your customization requirements and the specific production parameters confirmed in your order.
Product reference codes (e.g., ITC-XXXXXX) are used for identification purposes and do not guarantee product availability or pricing. All specifications, including dimensions, materials, finishes, and quantities, are subject to final confirmation through a formal quotation.
As a custom manufacturer, all orders are produced according to your specifications. The quotation process is as follows:
When you submit artwork, designs, logos, or any other content to us for the purpose of producing custom products, you represent and warrant that:
You agree to indemnify and hold us harmless from any claims, damages, or liabilities arising from your submitted content. We reserve the right to refuse production of any content that we believe may infringe third-party rights or violate applicable laws.
Files uploaded through our inquiry form should be in acceptable formats (JPG, JPEG, PNG, PDF, AI, EPS, SVG, CDR, or ZIP), with a maximum of 5 files and 25MB total size.
All content on this website, including but not limited to text, graphics, images, logos, product designs, page layouts, and software, is the property of Shenzhen Intime Crafts Co., Ltd. or its content suppliers and is protected by international intellectual property laws.
You may not reproduce, distribute, modify, transmit, or use any content from this website for commercial purposes without our prior written consent. Product designs and samples created by us remain our intellectual property unless otherwise agreed in writing.
Molds, tooling, and production dies created for your custom orders are typically retained by us for future reorders unless a separate mold ownership agreement is signed and the mold cost is fully paid by the customer.
For custom orders, we may produce pre-production samples for your approval before mass production begins. The following applies:
Payment terms are specified in the confirmed quotation or proforma invoice. Payment methods typically include bank wire transfer (T/T), PayPal, or other methods as agreed.
Deposit and balance requirements, milestone payments, and any applicable currency conversion or bank fees are as stated in the quotation. For specific orders, the actual payment structure shall be based on the mutually confirmed quotation or proforma invoice.
Shipping methods, carriers, and delivery terms (e.g., EXW, FOB, CIF, DDP) are specified in the confirmed quotation or proforma invoice. You are responsible for any customs duties, import taxes, or clearance fees applicable in your country.
Estimated production and delivery times are provided as guidelines only and may vary based on order complexity, quantity, and external factors. For specific orders, actual lead times are as stated in the confirmed order. We are not liable for delays caused by customs, weather, shipping carriers, or other factors beyond our reasonable control.
We are committed to delivering products that meet the specifications confirmed in your approved sample and order. If you receive products with manufacturing defects, please notify us in writing with supporting evidence (photos or video) within a reasonable period after receipt, as specified in your quotation or proforma invoice.
We will review each quality claim on a case-by-case basis. Approved remedies may include repair, replacement, or credit, at our discretion. Claims for products that have been altered, misused, or damaged after delivery are not eligible for remedies. Specific remedy terms for each order are as agreed in the confirmed quotation.
Once production has begun, order changes or cancellations may not be possible and may incur charges for work already completed. Requests for changes or cancellations must be submitted in writing as soon as possible.
The feasibility and any associated costs of changes or cancellations depend on the production stage and are determined on a case-by-case basis. Specific terms for order changes and cancellations are as stated in the confirmed quotation or proforma invoice.
To the maximum extent permitted by law, Shenzhen Intime Crafts Co., Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services. Our total liability for any claim arising from a specific order shall not exceed the total amount you paid for that order.
We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
Our website may contain links to third-party websites, including social media platforms and partner sites. These links are provided for your convenience only. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites. Accessing these links is at your own risk.
We reserve the right to update or modify these Terms & Conditions at any time. When we make material changes, we will update the "Last updated" date at the bottom of this page. Your continued use of the website after any changes constitutes acceptance of the revised terms. We encourage you to review these terms periodically.
If you have any questions or concerns about these Terms & Conditions, please contact us:
Shenzhen Intime Crafts Co., Ltd.
Email: sales@intimecrafts.com
Address: Factory Building No. 6088 Pingshan Avenue, Laokeng Community, Longtian Road, Pingshan District, Shenzhen City, Guangdong, China
Last updated: 7/3/2026